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“Winning the Battle of the Budge”or Overcoming Middle Management Resistance to Change Middle management is in a unique situation and receives “incoming fire” from both above and below. They are often in “survival” mode and often are not very receptive to change. Many times they have tried themselves to implement change with little to no success and as a result are often very skeptical about the chances for your changes to really make a difference. Understanding that middle managers have gotten where they are today because the things they have done have been successful can help you better understand why they see change as “risk” and oftentimes a direct threat. In this webinar we look at the “cycle of resistance”; how it begins and how it develops. We explore why people resist and learn different ways to successfully influence them in order to convert them from opponents into advocates! We will look at specific examples of people who have faced serious challenges, how they faced them, what they did, and what they learned from the experience. We then explore how we can learn from and use these techniques in our work place to foster change, improve our chances of improving our organizations, and become more skilled at working with and leading people from all walks of life in order to GET THINGS DONE! J. R. McGee President and CEO 1248 Queen Street, Pottstown Pa 19464 610-212-6728 A Service-Disabled Veteran-Owned Small Business

Cancellation and Refund Policy

Cancellation Policy: A webinar registration fee will be fully refunded, less any PayPal fee, if the participant’s cancellation is received 10 business days in advance of the start date. A webinar registration fee will be 50% refunded, less any PayPal fee, if the participant’s cancellation is received less than 10 days but more than 2 business days in advance of the start date. A webinar registration fee will not be refunded, if the participant’s cancellation is received with less than two business days in advance of the scheduled start date for the webinar.

Cancellations must be received in writing by e-mail (ajmcgee@x-slg.com), fax (610-705-1892
ATTN: AJ McGee), or by U.S. mail (1248 Queen Street, Pottstown, Pa, 19464 ATTN: AJ McGee.)
No refunds will be made for requests received after that time. Refunds will be issued in the same form payment was made. Please allow two weeks for processing. Registrants who cancel will not receive webinar materials.”

Refund Policy: Other than for the refund of the seminar registration fee, X-Stream Leadership Group, LLC shall not be liable for the inability to present a seminar, when such inability is attributable to labor troubles, disputes or strikes, accidents, government (federal, state or local) regulations of or restrictions upon travel or transportation, riots, national emergencies, acts of God and other Force Majeure causes whether enumerated herein or not which are beyond the reasonable control of X-Stream Leadership Group, LLC.

Substitution Policy: A substitute may attend the webinar in lieu of the registrant.

J. R. McGee
Managing Partner and CEO
1248 Queen Street, Pottstown PA 19464
610-212-6728
A Service-Disabled Veteran-Owned Small Business