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Achieving World-Class Performance In a Multi-National/Multi-Cultural Team Environment You find yourself coming out of a meeting where your boss informed you (and everyone else) that you have just been promoted! Due a merger between your company and another business, you are now the leader of a global team. Your assignment, should you choose to accept it, is to develop a world-class, high performance work team utilizing combined personnel from several countries and multiple cultures. Piece of cake, right? Many of us today are finding ourselves in this or similar situations. What do you do first? Where do you go for help? What is “normal"? And is it enough to ensure that you simply have diversity on your team? What does world-class performance look like in a multi-national/multi-cultural environment? How does one achieve high quality, provide value-added service, value diversity, understand different cultures, appreciate individual personalities, and still blend all this into a high quality high performance work team? We believe that the answer is two-fold: accomplishing the four key objectives that define a High Performance Work Team, and fully understanding the subtleties and nuances of managing in a multi-national/multi-cultural team environment. In this webinar, we will look at how we accomplish this. We will also look at some examples of world-class, high quality, high performance organizations currently operating in a multi-national/multi-cultural setting, and explore what makes these organizations so successful. Multi-national/multi-cultural teams offer significant challenges to management and leadership in today’s global work situations. But few things are as satisfying to build or as powerful to work with as a world-class, high performance work team that can change the world!

Cancellation and Refund Policy

Cancellation Policy: A webinar registration fee will be fully refunded, less any PayPal fee, if the participant’s cancellation is received 10 business days in advance of the start date. A webinar registration fee will be 50% refunded, less any PayPal fee, if the participant’s cancellation is received less than 10 days but more than 2 business days in advance of the start date. A webinar registration fee will not be refunded, if the participant’s cancellation is received with less than two business days in advance of the scheduled start date for the webinar.

Cancellations must be received in writing by e-mail (ajmcgee@x-slg.com), fax (610-705-1892
ATTN: AJ McGee), or by U.S. mail (1248 Queen Street, Pottstown, Pa, 19464 ATTN: AJ McGee.)
No refunds will be made for requests received after that time. Refunds will be issued in the same form payment was made. Please allow two weeks for processing. Registrants who cancel will not receive webinar materials.”

Refund Policy: Other than for the refund of the seminar registration fee, X-Stream Leadership Group, LLC shall not be liable for the inability to present a seminar, when such inability is attributable to labor troubles, disputes or strikes, accidents, government (federal, state or local) regulations of or restrictions upon travel or transportation, riots, national emergencies, acts of God and other Force Majeure causes whether enumerated herein or not which are beyond the reasonable control of X-Stream Leadership Group, LLC.

Substitution Policy: A substitute may attend the webinar in lieu of the registrant.

J. R. McGee
Managing Partner and CEO
1248 Queen Street, Pottstown PA 19464
610-212-6728
A Service-Disabled Veteran-Owned Small Business